info@kleiocollections.com

KLEIO COLLECTION

Kleio is committed to providing a transparent, secure, and trustworthy shopping experience for all customers.

Privacy Policy

Our Privacy Policy explains how we collect, use, and safeguard personal information such as names, contact details, billing and shipping addresses, and payment information processed securely through trusted third-party providers, as well as outlining customers’ rights under UK GDPR and how they can contact us.

Terms And Conditions

Our Terms and Conditions set out the rules governing the use of our website and the purchase of our jewellery, including product descriptions, pricing, payment methods, order acceptance, intellectual property rights, limitations of liability, and the governing law of the United Kingdom.

Returns Policy

Our Returns Policy details the process for returns and exchanges, including eligibility criteria, the 14-day cooling-off period in line with UK consumer law, requirements for items to be unworn and returned in their original packaging, instructions for initiating a return, responsibility for return shipping costs, and the procedure for refunds or replacements in the case of faulty or damaged items.

Together, these policies ensure clarity, legal compliance, and confidence when shopping with Kleio.

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